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SC - SAFETY CULTURE



What do an operating room and an aircraft cockpit have in common?

Apparently nothing, since they belong to different worlds: however, HealthCare and Aerospace industries are both very complex systems that show several similarities to what it concerns critical processes management: both Healthcare and Aerospace industries deal with high-tech while human factor management is the most critical issue in order to succeed on inpatient’s treatments and passengers’ safety.



SC - SAFETY CULTURE


PREMESSA:
What do an operating room and an aircraft cockpit have in common?


Apparently nothing, since they belong to different worlds: however, HealthCare and Aerospace industries are both very complex systems that show several similarities to what it concerns critical processes management: both Healthcare and Aerospace industries deal with high-tech while human factor management is the most critical issue in order to succeed on inpatient’s treatments and passengers’ safety.
In a culture of safety, people are not merely encouraged to work toward change: an organization can improve upon safety only when leaders are visibly committed to change and when they enable staff to openly share safety information. When an organization does not have such a culture, staff members are often unwilling to report adverse events and unsafe conditions because they fear reprisal or believe reporting won’t result in any change.

Senior leaders must drive the culture change by demonstrating their own commitment to safety and providing the resources to achieve results. Their message about safety must be consistent and sustained, as it takes a long time for culture to change. Surveys that measure staff perceptions about the organization's culture regarding safety are often useful tools to assess the presence of a culture of safety.

There are several tools, originally conceived and designed for the Aviation industry, that can be applied in Healthcare in order to improve inpatient safety: our mission is to train your HealthCare staff through our aviation’s safety culture knowledge.

LEARNING OBJECTIVES:
A customized training course, distributed along all type of Healthcare professionals with the purpose of provide basic knowledge of the safety culture principles.

TEACHER: Captain Alfonso Piro, Aviation Lab president

DURATION: 4 hours

CONTENT:
• Institutional and regulatory framework, operating room’s safety handbook
• Aviation and Healthcare system similarities: History of quality management and safety culture.
• Glossary, communication models and barriers
• Safety models:
 Safety Linear Model (HEINRICH)
 Systemic Model (SWISS CHEESE)
 SHELL Model
 Just Culture
 Short course on High Reliable Organization, Resilience Engineering
 Dryden, Tenerife, Linate Accidents: Lesson learned
 Reporting System: benefits, pros and cons